Until 31 October
Payfit AI
Your payroll & HR companion, always available
Built into your workspace, Payfit AI answers your payroll and HR questions, spots anomalies and supports key tasks. Your payroll team handles the complexity while you keep control.
65%
of our customers use Payfit AI every month
82%
find their tasks easier
72%
of administrators complete HR and payroll tasks faster
Confidence in every payroll run
10 years of expertise
Built on Payfit’s payroll expertise and millions of payroll calculations.
Built for UK payroll complexity
From Statutory Sick Pay (SSP) and P60s to holiday pay and HMRC submissions, Payfit AI supports key UK payroll processes and flags issues for review. It uses your payroll and HR context to give more relevant answers.
Human expert, when you need it
When a situation calls for a human touch, a Payfit expert steps in with full context. No repetition. You keep moving.
Protected data
ISO 27001 certified and GDPR compliant, Payfit hosts your data in Europe. Your conversations remain strictly confidential and are not used to train AI models.
AI that helps you stay ahead of payroll and HR.
Proactive by design
Payfit AI flags anomalies, keeps you up to date and prepares the next step. Follow the payroll run in real time and validate it before processing.
Your requests, taken care of
Ask Payfit AI for payroll and HR reports in natural language, using the data in your Payfit workspace.
Simplicity, made easy
Add supported variable pay items with less manual entry. Payfit AI checks the information and lets you review it before it reaches payroll.
Supporting your employees
Your employees can check payslips and get answers about holidays, expenses and company policies through Payfit AI. So they can find answers independently, while your team spends less time on routine questions.
Time reclaimed
Less time fielding recurring queries, more time supporting your teams. Focus on what matters most: your people.
What customers love about Payfit AI
Slide 1 of 2 - Jérôme Pasquet
FAQ
What is Payfit AI?
What is Payfit AI?
Payfit AI is Payfit's dedicated payroll and HR AI agent. Unlike a generic assistant, it knows your business: your employment contracts, internal policies, and company structure. It answers your questions, handles your tasks, and brings in a human expert when the situation calls for it. Included in all Payfit plans, at no extra cost.
How is Payfit AI different from a standard HR chatbot?
How is Payfit AI different from a standard HR chatbot?
A standard HR chatbot points you to a fixed knowledge base. Payfit AI goes further: it draws on your real company data, takes direct action, keeps you informed in real time, and comes with Payfit's compliance guarantee built into every response. You stay in control of every validation.
Is my data secure with Payfit AI?
Is my data secure with Payfit AI?
Absolutely. Your data security is our priority.
Three key guarantees:
ISO 27001 certification: audited and certified security;
EU data hosting: 100% European storage, full GDPR compliance;
Total confidentiality: your data is never used to train the AI.
Payfit AI only accesses information necessary to answer your questions, in strict compliance with confidentiality and European regulations.
How does Payfit AI help me get things done faster?
How does Payfit AI help me get things done faster?
Payfit AI allows you to resolve payroll and HR situations immediately, without waiting for support. Question at 10pm during month-end close? Query about a bonus on Saturday? Payfit AI responds in seconds, 24/7.
The result: 72% of our administrators complete HR and payroll tasks faster and 82% find their tasks easier. Make confident decisions, when you need to, not according to support hours.
Can Payfit AI handle complex payroll situations?
Can Payfit AI handle complex payroll situations?
Yes. Payfit AI draws on Payfit's expertise: our Help Center, thousands of resolved customer cases, and official legal documentation. Every answer adapts to your specific context: Your UK payroll data, company policies and organisational structure.
Payfit AI doesn't give generic internet answers, it gives answers based on your Payfit data and approved company information. 81% of our administrators trust the responses they receive. Rely on Payfit AI to handle complex situations with confidence.
What if Payfit AI can't answer my question?
What if Payfit AI can't answer my question?
If a situation needs deeper analysis or a human touch, a Payfit expert joins the conversation directly, with full context already loaded. No need to repeat yourself. No starting from scratch. You get a clear next step, or support from a Payfit expert, every time.
How do I access Payfit AI?
How do I access Payfit AI?
Payfit AI is built into your Payfit workspace, no installation or setup needed. Simply log in and start a conversation. That's it. Available 24/7, ask your questions wherever you are, whenever you need.
Can my employees access Payfit AI?
Can my employees access Payfit AI?
Yes, Payfit AI is available to all employees directly from their personal workspace. They can ask any HR and payroll questions independently, including questions about your company's own policies: leave rules, benefits, internal procedures. Admins can upload their company documents directly into Payfit AI, so every answer reflects your company policies, not a generic template.
All conversations remain 100% private and confidential. Nothing is shared with you or managers. Your employees find answers themselves, you answer fewer routine questions. Everyone benefits. Please note that this feature can be disabled if necessary.
Do I need to pay extra for Payfit AI?
Do I need to pay extra for Payfit AI?
Payfit AI is included in all UK Payfit plans at no extra cost.
