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What is the true cost of recruitment for UK employers?

Marine de Roquefeuil
, Payroll Content Expert
Last updated on
5 mins
Strategic HR Guide
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calculating the costs of recruitment
Key takeaways
  • The cost of recruitment includes direct and indirect costs, not just agencies or job ads

  • Internal time and lost productivity are major hidden costs for employers

  • Time to hire has a direct impact on total recruiting spend

  • A poor hiring decision can double the cost through early turnover

  • Tracking recruitment costs helps companies improve hiring efficiency

Recruitment often looks like a simple line in the budget. In reality, the cost of recruitment is a mix of visible spend and hidden effort, and it can climb fast for any business, especially when a role stays open for weeks. If you’re scaling, making your first hires, or replacing key team members, understanding what you really pay for (and why) helps you make the right decisions.

This guide breaks down the full picture: where the money goes, what employers commonly miss, and how to calculate a realistic cost per hire for your company, without turning it into a spreadsheet nightmare.

What counts as recruitment costs?

Recruitment costs usually fall into two categories: direct costs and indirect costs. Direct costs show up clearly (invoices, job ads, recruiting services). Indirect costs are often the bigger issue because they show up as “just work”, the hours managers and staff spend screening candidates, interviewing, chasing feedback, and covering gaps.

If you want to reduce costs without lowering hiring quality, this distinction matters. Most companies cut the obvious spend first, but the real savings often come from tightening the process and reducing time lost internally.

💡 Good to know

Many employers underestimate recruitment costs because internal time and lost productivity are rarely tracked. Those hidden costs can easily represent 30–50% of the real cost per hire, particularly for roles that take several weeks to fill or require multiple interview stages.

Direct recruitment costs

Direct costs are the easiest to spot because they’re paid out to someone: a job board, a recruitment agency, or a supplier. Typical examples include:

  • Job advertising (job boards, paid social, niche sites)

  • Recruitment agencies or headhunters

  • Background checks and assessments

  • Recruitment software and solutions

These costs can still be significant, especially in a competitive market or for specialist roles. But they’re only part of the story, and they’re rarely the biggest driver of the total cost over time.

Indirect recruitment costs

Indirect costs are the ones that quietly add up inside the company. They’re easy to overlook because they don’t always come with a price tag, but they still cost money in the form of time, delays, and additional pressure on teams.

Common indirect costs include:

  • HR and manager time (shortlisting, interviews, approvals)

  • Lost productivity while the role is vacant

  • Overtime or temporary cover for the team

  • Training and onboarding time

Early turnover and rehiring

👉 To note
A longer hiring process doesn’t just increase recruiting spend, it can also damage team performance and retention. When a role stays open, other workers pick up the slack, managers spend more time firefighting, and priorities slip. Often, speeding up decision-making has a bigger impact than cutting job ad budgets.

Recruitment costs at a glance

Cost category What it includes Why it matters for employers
Advertising costs Job boards, social ads, careers pages Costs rise fast for scarce profiles
Agency fees Recruiters, headhunters Often 15–30% of annual salary
Internal time HR, managers, interviews Biggest hidden cost
Tools & solutions ATS, assessments, checks Necessary but often underestimated
Onboarding Training, equipment, admin Delays productivity
Lost productivity Vacant roles, overtime Remains invisible in budgets
Turnover Early leavers, rehiring Can double recruitment cost

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Why time to hire increases recruitment costs

Time is one of the biggest multipliers in recruitment. Every additional week a vacancy stays open affects output, priorities, and morale, and it creates extra work across the business. Teams may rely on overtime, managers may spend more time coordinating, and projects slow down.

It also changes candidate behaviour. In a fast-moving market, strong candidates don’t wait forever. If you take too long to respond, you may lose the candidate; and the cycle starts again with a new search.

How to calculate your cost per hire

To calculate your cost per hire, start by grouping costs into two buckets:

1) External recruiting costs

  • Job ads

  • Agency fees

  • Tools, checks, and assessments

2) Internal costs

  • Time spent by HR and hiring managers

  • Interview time across the team

  • Admin and onboarding time

  • Productivity loss while the role is unfilled

Then divide the total by the number of hires you made in a set period (for example, a quarter). This gives you a baseline you can track over time and use to make better decisions about what to improve.

If you want a simple way to begin, track just two inputs first: (1) external spend, and (2) the total hours your team spends per hire. That alone will already give you a clearer picture than most companies have today.

How can UK employers reduce recruitment costs?

Lowering recruitment costs doesn’t mean rushing hires or lowering standards. It’s about removing friction so the business can hire faster, and more consistently while giving candidates a better experience.

Here are practical levers that typically reduce costs without hurting quality:

  • Clarify the role early (what “good” looks like in the first 90 days)

  • Reduce delays between interview stages and decisions

  • Use structured interviews so the team can compare candidates fairly

  • Build a pipeline so you’re not always starting from zero

  • Improve onboarding so a new hire becomes productive faster

You don’t need a perfect system on day one. Even small improvements, like cutting one interview stage or agreeing decision criteria upfront, can reduce the additional time and internal workload that drives recruitment cost up.

Strategic HR Guide

Frequently asked questions (FAQ) about recruitment costs

Add external costs (ads, agencies, tools) and internal costs (HR time, interviews, onboarding, productivity loss). Divide by the number of hires to calculate your cost per hire.

It varies by role and sector. Many UK employers estimate a few thousand pounds per hire, while senior or specialist roles can cost significantly more once internal time and lost productivity are included.

A longer process increases internal workload, delays output, and can lead to overtime or temporary cover. It can also cause you to lose candidates in a competitive market, forcing you to restart the search.

Yes. Internal time is often the biggest hidden cost because multiple people get involved: HR, hiring managers, and other staff supporting interviews, feedback, and approvals.

Agencies can be helpful for hard-to-fill roles, urgent hires, or niche markets. The key is to compare the fee against the time saved internally, and whether the agency improves candidate quality.